KOSANA3D · Tools for sign making
Contact us
Get help with the editor, report a problem, or ask about your account information.
Get in touch
Noykosana Maeai · Noykosana Lab Chiang Mai
Email: [email protected]
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Report a problem
Please include these details so we can investigate:
- The mode you were using and the steps leading up to the problem.
- What happened and any error message you saw.
- Your browser, device and the KOSANA3D version shown at the bottom of the editor.
- If you used a plugin: the name and version of Illustrator, Photoshop or CorelDRAW, the plugin version, and whether the website had opened when the problem occurred.
- A screenshot with any personal information hidden.
Account and personal information
To request access to, correction of, or deletion of your account information, include the email address you registered with. We may ask for additional information to verify your identity before processing the request. See our privacy policy.
Guides that may help
- New to the editor? Make your first sign.
- Unexpected file dimensions? Check your units and overall size.
- Installing or updating a plugin? Choose a download.
- Lightbox or sign stand artwork: prepare the image and sign dimensions (Thai).
- Work missing after switching devices? Read about browser-local saving.